Common iPhone Screen Issues and How to Solve Them

Close-up of a person's hands holding a white smartphone with a severely cracked and shattered glass screen outdoors

iPhone screens are designed for durability and clarity, yet they can develop problems over time. Many users experience issues that range from minor software glitches to physical damage. Understanding these common problems helps in addressing them effectively.

This guide covers frequent screen concerns, including when the iPhone screen is not working entirely, and provides practical solutions based on reliable troubleshooting steps.

Cracked or Shattered Screens

Physical damage remains one of the most frequently reported issues among iPhone users. Accidental drops or impacts often cause cracks in the device’s screen, significantly impairing visibility and touch functionality. These damages not only hinder the user experience but can also lead to further complications if not addressed promptly.

Causes of Cracked Screens

Accidental falls are the primary cause of damage, particularly to fragile items. Even with the use of protective cases, they cannot always completely prevent harm from hard surfaces upon impact.

Solutions for a Cracked Screen

Temporary measures include applying a screen protector to prevent further shattering. For a proper iPhone cracked screen fix, replacement is usually necessary. Options include official services or trusted local providers that use quality parts to restore the display.

A professional screen replacement ensures your new display retains full touch sensitivity and vibrant colour accuracy. If you’re searching for a reliable iPhone screen repair shop, Fone World Hove is here to provide expert, high-quality service.

Unresponsive or Frozen Touch Screen

Many owners face iPhone touchscreen problems, where the display fails to register taps or swipes correctly.

Common Causes

Software bugs, outdated iOS versions, or debris on the screen can trigger unresponsiveness. Overheating or low storage may also contribute.

Basic Troubleshooting Steps

  • To begin, ensure you thoroughly clean your device’s screen using a soft, lint-free cloth.
  • Be sure to remove any case or screen protector, as they may interfere with touch functionality.
  • Next, perform a force restart of your device. For most models, press the volume up button, then the volume down button, and finally hold the side button until the Apple logo appears on the screen.
  • After restarting, check for iOS updates by navigating to Settings > General > Software Update, as these updates often address touch-related bugs.

Advanced Fixes

If the issue persists after troubleshooting, consider resetting all device settings.

To do this:

  • Navigate to Settings> General, then select Transfer or Reset iPhone.
  • Select Reset, then choose Reset All Settings.

This action will preserve your data while clearing any personalised configurations you might have made. In cases of persistent issues, hardware faults such as a damaged digitiser may require expert attention.

Black Screen or Display Not Turning On

A frustrated young woman holds her hand to her forehead while showing a white smartphone with a blank black screen

A completely dark screen, sometimes called the black screen of death, can occur even when the device powers on.

Potential Reasons

Software crashes, a depleted battery, or prior physical damage are common causes.

How to Address It

  • To troubleshoot your iPhone, first ensure it is charged for at least 1 hour using a genuine, original charging cable.
  • This step is crucial for ensuring sufficient power to the device. After charging, attempt to perform a force restart using the method described previously.
  • If the screen remains black but you hear the phone vibrate or ring, connect it to a computer.
  • From there, use recovery mode to restore your device via Finder or iTunes.

Hardware damage from drops or liquid exposure might necessitate component replacement.

Flickering or Brightness Issues

Screens that flicker or adjust brightness erratically disrupt normal use.

Why This Happens

Auto-brightness malfunctions, software glitches, or faulty sensors can cause these problems.

Resolution Methods

  • To improve the stability of your device’s screen brightness, disable Auto-Brightness.
  • You can find this option in Settings> Accessibility, then go to Display & Text Size.
  • After making the manual adjustment, restart your device to ensure the changes take effect.
  • Additionally, be sure to check for and install any pending updates, as these can impact performance.
  • Turn off True Tone in the Display & Brightness settings. This may give further improvement.

For ongoing flickering, especially after updates, a professional diagnostic is recommended to rule out display hardware faults.

Ghost Touch and Erratic Behaviour

Ghost touch occurs when the screen registers inputs without contact.

Underlying Factors

Software conflicts, screen protectors causing interference, or digitiser damage lead to this.

Practical Fixes

  • To ensure optimal device performance, remove any screen protector and carefully clean the display to remove smudges.
  • Next, update iOS and all installed apps to eliminate potential bugs that could affect functionality.
  • Additionally, you can improve your device’s responsiveness by adjusting the touch settings under Accessibility > Touch > Touch Accommodations.

If ghost touches persist, the issue likely stems from hardware and will benefit from repair.

Colour Distortion or Lines on Screen

Vertical lines, green tints, or unusual colours indicate deeper concerns.

Causes

These often arise from software updates affecting display drivers or loose internal connections.

Steps to Correct

Restart and update the software first. Disable features like Night Shift or True Tone temporarily.

In some models, lines have been linked to specific iOS versions and resolved by subsequent patches.

Persistent colour issues typically indicate hardware issues and require a screen replacement.

If you are experiencing persistent iPhone touchscreen issues or need reliable iPhone screen repair tips, consider professional assistance.

When to Seek Professional Help

Many screen issues can be resolved with basic steps, such as restarting or updating. However, physical damage or unresponsive hardware often needs expert intervention.

Apple’s official support provides diagnostics and repairs. Authorised providers ensure compatibility and warranty preservation.

Delaying repairs for cracks or unresponsiveness can worsen damage, so address problems early.

FAQs

1. What should I do if my iPhone screen is not working at all?

If your iPhone screen remains completely black or unresponsive, first charge it for at least an hour with an original cable. Then perform a force restart by quickly pressing volume up, volume down, and holding the side button until the Apple logo appears. If the issue persists, connect to a computer and enter recovery mode for a restore.

2. How can I fix a cracked iPhone screen?

A cracked screen often requires professional replacement to restore full functionality and prevent further damage. Temporary solutions include applying a screen protector. Seek a reliable repair service that uses high-quality parts for the best results.

3. Why is my iPhone touchscreen not responding properly?

Common causes include software glitches, debris, or outdated iOS. Start by cleaning the screen, removing any case or protector, and performing a force restart. Check for software updates, as they often resolve touchscreen issues.

4. When should I take my iPhone to a professional for screen repair?

If basic troubleshooting like restarts, updates, or resets does not resolve the issue, or if there is visible physical damage, seek professional help promptly. This prevents worsening problems and ensures proper diagnostics and repair.

Final Thoughts

iPhone screen issues, while common among users, are manageable with the right troubleshooting approach. Starting with basic steps can often restore functionality at no cost. For hardware-related issues, seeking timely professional repair can prevent further complications and significantly extend your device’s lifespan. Additionally, regular software updates, careful handling, and the use of protective accessories help minimise the risk of future occurrences.

If you’re looking for dependable iPhone repair in Hove, Fone World Hove offers efficient service with experienced technicians who will get your device back to working smoothly in no time.